真心求助啊！！CCNP证书的申请！！

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   昨天过的最后一科，今天收到了思科的邮件Congratula​tions on becoming Cisco certified!  Please read for important certificat​ion informatio​n

然后我登陆了思科的追踪系统，修改了下邮寄地址，history现在是这样的：

Event History
EVENT DATE		EFFECTIVE DATE		EVENT TYPE		DESCRIPTION
Mar 15, 2014		Mar 15, 2014		Fulfillment		10054870 CCNP-Kit: Address Verified By Candidate		Details
Mar 14, 2014		Mar 14, 2014		Fulfillment		10054870 CCNP-Kit: Awaiting Verification		Details
Mar 14, 2014		Mar 14, 2014		Fulfillment		10054870 CCNP-Kit: Newly Created		Details
Nov 21, 2013		Nov 21, 2013		Fulfillment		9770401 CCNA-Kit: Mailed		Details
Nov 19, 2013		Nov 19, 2013		Fulfillment		9770401 CCNA-Kit: Processed		Details
Nov 18, 2013		Nov 18, 2013		Fulfillment		9770401 CCNA-Kit: Address Verified By Candidate		Details
Nov 16, 2013		Nov 16, 2013		Fulfillment		9770401 CCNA-Kit: Awaiting Verification		Details
Nov 16, 2013		Nov 16, 2013		Fulfillment		9770401 CCNA-Kit: Newly Created		Details

结果我进入certification fulflment只有CCNA的申请，根本没有CCNP。请问我的证书到底该怎么申请？？纸质版这算确认寄了还是没寄啊？
按照网上的教程去www.cisco.com/go/certsupport 申请电子版的，结果常见问题里面根本没有联系我们这个选项。思科简直在坑爹啊！！
真心求助大神，这证书怎么申请？？？

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