招聘【华为或者思科数通方向】【售后服务工程师】

mayquan

欧洲排名前三运营商，招聘售后技术工程师，华为数通或者思科数通方向（正式员工，非合作方外包），上海
技术方向上至少懂一门技术 1.懂华为数通的 or 2.懂思科数通的 3.（1,2或者的情况下）前两者懂WiFi project的

please Email：mquan@china.comrise.com

Responsibilities:

a)Onsite install, maintain and repair equipment in accordance withcompany standards and customer requirements. The equipment mayinclude router, switch, AP, WAN accelerator, firewall, server, desktop,IPT/voice and video devices etc.
b) Perform staging, site survey and preventative maintenance and collection ofequipment.
c) Provide remote support for local ASP if required.
d) Follow the standard dispatching process and work closely with ServiceCoordination Center to ensure all KPIs and SLA are met, and completethe field job with cost-efficiency and customer satisfaction.
e) Well teamwork with other engineers and teams
f) Complete ad-hoc tasks as assigned by managers.
g) Overtime & after business hours stand-by are required

Skillprofile:

a) University degree in IT or related.
b) 3 years or above professional experience in IT services.
c) Router, switch, AP, firewall, WAN transmission, associated cabling andCSU/DSU knowledge required.
d) Specific PC, peripherals, operating systems, software and hardwarebackground with knowledge of LAN
e) Demonstrate good skillsets on routing,switching, wireless, firewalls, WAN acceleration, IPT and video.
f) Technical certifications of Cisco, Nortel, Juniper, Huawei or Microsoftpreferred
g) Must be capable of working independently.
h) Good interpersonal and communication skills.
I) Fluent in English and Mandarin.